THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. 

Bamford is a philosophy rather than a seasonal fashion label. It began with the passionate convictions of our founder Carole Bamford to make natural products using the best artisans from around the world. Bamford was founded on the belief that we need to be mindful of our connection to the earth to live consciously, respect nature’s resources and the land that provides for us. We believe in the need to nurture body, mind and spirit in tandem – to feel well and to feel happy the three need to be aligned and in harmony.

ABOUT THE ROLE

At the Bamford Wellness Spa, we believe in exceptional hospitality. We are looking for a warm, welcoming, and professional Café Assistant and Host to join our team at our beautiful Cotswolds location at the Daylesford Farm.

As the first point of contact for our guests, you’ll set the tone for a truly memorable experience, greeting visitors with genuine warmth, making them feel at ease, and ensuring every detail of their visit is seamless. You’ll also play an important role in our café team, serving nourishing, organic dishes and helping to create a calm, restorative environment for all.

This role is part time, based on 32 hours per week including weekends.

Salary £12.60 per hour.

RESPONSIBILITIES

• Assisting customers with all requirements by offering suggestions and demonstrating great product knowledge at all times
• Providing excellent service to each guest who visits the Spa and Cafe, ensuring that all guest needs are exceeded at all times.
• Monitor the open dining section of the cafe, estimating waiting times for guests and ensuring that their needs are met while they are waiting.
• Ensure you are up to date with menu offering and produce and love food!
• Your natural confidence will enable you to understand calm and clear instruction during busy periods.
• Work diligently to achieve outstanding service quality
• Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
• Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world

SKILLS YOU WILL BRING

• Experience of working in a café or restaurant would be an advantage.
• An interest in healthy food or an understanding of organic produce would be a benefit but not essential.
• Natural multi-tasker with a can-do, flexible attitude & positive energy.
• Excellent communication skills are key in this role.
• A natural team player.
• Your professionalism and attitude will reflect the brand.
• Proficiency in English.
• Friendly, helpful, confident and engaging personality.
• Flexibility and able to work weekends

PERKS & BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
• Two complimentary studio staff classes per month.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.