THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. 

What drives and inspires us is the belief that we have a responsibility not just to protect the world around us but to have a positive impact on it too.

The group encompasses an organic farm and retailer; a considered clothing label; botanical skincare, bath and body collections; wellness destinations around the world; and hospitality experiences that foster a sense of community and celebrate the healing power of escapism.

We champion a slow and sustainable way of living, encouraging our customers to make choices that are greener for the planet as well as kinder to their bodies and minds.

We are more than a group of businesses striving to make a difference. We are a way of life.

ABOUT THE ROLE

Are you passionate about digital experiences and bringing beautiful brands to life online? At Daylesford Organic, we’re looking for a creative and motivated eCommerce Coordinator to join our growing digital team.

In this role, you’ll be at the heart of our online journey supporting the day-to-day operations of our website, driving sales by making sure our products look their best, our website is inspiring, and our customers enjoy the same exceptional experience online as they do in our farm shops.

You’ll help us grow our digital presence, ensuring smooth execution of online sales, content management, product launches and marketing activities.

This is a fantastic opportunity for someone who loves digital, is curious about new trends, and wants to learn and grow with a brand that’s passionate about sustainability, organic living, and innovation.

Based at our Daylesford office in the Cotswolds, this role is full time, 40 hours per week, salary £28,000 - £32,000 per annum.

RESPONSIBILITIES

Website Management

• Supporting with new product launches to ensure they go live on time.
• Collaborating with the Assistant Online Trading Manager to make seasonal campaign updates based on the marketing calendar and trading plans.
• Working with different teams including marketing and events to ensure our products, events, and content are accurate, engaging, and easy to shop.

Customer Journey

• Inspire customers by delivering a seamless online experience that reflects who we are.
• Support the CRM team with data lead product recommendations for marketing emails.
• Collaborate with the wider team to ensure stock availability and customer issues are resolved quickly.
• Proactively identify opportunities to improve the customer journey.

Reporting & Development

• Help the team to report on sales and customer trends.
• Assist the team to develop and deliver digital projects.
• Share ideas and insights on what competitors are doing and how we can improve.
• Contribute to our sustainability journey, helping bring our purpose and B Corp values to life.

SKILLS YOU WILL BRING

• Proven experience in e-commerce, digital marketing or online sales ideally within a retail environment is preferable.
• This is an entry level role, open to graduates passionate about a career in Digital and a drive to learn.
• Strong commercial awareness with an ability to analyse online sales data and identify actionable insights.
• Excellent organisational skills, able to manage multiple projects and meet deadlines in a fast-paced environment.
• Excellent communication skills and the ability to work collaboratively.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Familiarity with web reporting tools such as Google Analytics.
• Experience with CMS systems such as Magento or Shopify is preferrable.
• A proactive attitude, able to take initiative with a passion for delivering high-quality online customer experiences.
• Basic knowledge of SEO and digital marketing strategies is beneficial.

PERKS AND BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.