THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. 

SALARY: £26,000-£30,000 per annum
HOURS: 40 hours, based 5 days a week at Daylesford Farm, Gloucestershire.

ABOUT US
What energises us is a shared belief that our role isn’t only to safeguard the world around us, but to actively enrich it. We’re driven by the idea that every choice we make, big or small, can help shape a more thoughtful, nourishing future.

Our group brings together an organic farm and retail destination; a mindful, design‑led clothing label; botanical skincare, bath and body collections crafted with care; restorative wellness escapes across the globe; and hospitality experiences that cultivate community and celebrate the transformative joy of stepping away from the everyday.

ABOUT THE ROLE
As a key member of our Supply Chain team, the Ecommerce & Corporate Operations Coordinator is at the heart of ensuring every order reaches our customers smoothly and on time. From overseeing a seamless despatch process to maintaining exceptional accuracy and communication throughout fulfilment, this role helps deliver the reliable, positive experience our customers expect, every single time.

RESPONSIBILITIES

• Coordinate daily order processing with our third‑party warehouse, ensuring seamless dispatch, accurate packing, timely deliveries, and up‑to‑date packing specifications.

• Support fulfilment across eCommerce channels, including printing labels and gift messages for flower orders, assisting with peak‑period dispatch, arranging resends, and overseeing store fulfilment when warehouse stock is unavailable.

• Manage stock movements end‑to‑end: place replenishment and packaging picks, process transfers, monitor inventory accuracy, update auto‑replenishment tools, and prepare for stocktakes.

• Pick and dispatch daily fresh ‘shorts’ and organise stock transfers to minimise shortages.

• Maintain courier portal oversight by tracking orders, raising claims, arranging collections, and managing weekly DPD invoice approvals.

• Oversee returns processing and handle ad‑hoc non‑stock dispatch requests (e.g., marketing or photoshoot samples).

• Collaborate with Buying to maintain accurate hamper bundle data and provide cover for daily fresh ordering when required.

• Monitor and action daily operational reports and email alerts to keep workflow running smoothly.

SKILLS YOU WILL BRING

• Strong verbal and written communication skills, with the ability to convey information clearly and collaborate effectively across teams.

• Proficient in Excel, including formulas, data analysis, and spreadsheet management to support reporting and decision‑making.

• Excellent planning and organisational abilities, with a structured approach to managing tasks and deadlines.

• Collaborative team player with the ability to build positive working relationships.

• High attention to detail, ensuring accuracy and consistency in all work.

• Effective problem‑solver with the ability to identify issues, analyse causes, and implement practical solutions.

• Strong time‑management skills with the ability to prioritise and perform in a fast‑paced environment.

PERKS AND BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.

• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice

• Private Medical: We offer subsidised private medical insurance through Bupa

• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%

• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary

• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.